Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Jul 2, 2020
It’s been a phenomenal experience with Jan, from step one to the second the passport holder delivered, she is very much on top of getting in touch with the clients, very quickly responded, she is sending your item for you to approve it before finalizing it, and constantly making sure you are pleased with what cane out, Amazing customer service!!!
Jun 8, 2020
I have bought at least 6 items for Jen and she never fails to disappoint!!! She uses the best materials and her talent is unmatched! She ships quickly and everything is always packaged SO nicely -she goes above and beyond in EVERYTHING she does...I mean it! I LOOK for things to buy from her and I am never disappointed! Buy with confidence....#1!!
Jun 27, 2019
Beautiful piece! Seller was very responsive. Highly recommend.
Jun 7, 2019
BUY SOMETHING FROM HER! Incredible passport cover....I had say in the my thread color...she collaborated with me. It came quickly/packaged beautifully and handmade with love. A very special gift for myself. IF I lived closer, I'd want to be friends :) Her talent is real and quality of goods is unsurpassed. Really special stuff!
Mar 26, 2019
I ordered this passport cover after seeing one that my friend had ordered. What I liked about this style is that they are easy to put in and take out quickly especially when rushing thru customs and keeps them together along with credit cards if you want. It has one of many trips to come under its belt!